Refund Policy
Effective Date: 15/10/2024
At AI Tutor, we want you to be satisfied with our services. If, for any reason, you are not satisfied, we offer a full refund within 7 days of your purchase, no questions asked. Please review the details of our refund policy below.
1. Refund Eligibility
You are eligible for a full refund if you meet the following conditions:
- The request is made within 7 days from the date of your subscription or membership purchase.
- The refund request is submitted to our support team through the proper channel (see contact details below).
After the 7-day period, no refunds will be offered.
2. How to Request a Refund
To request a refund, please contact us at support@ai-tutors.co with the following information:
- Your full name
- The email address associated with your account
- The date of your purchase
- A brief explanation of why you are requesting a refund (optional)
We aim to process refund requests within 3-5 business days.
3. Processing Refunds
Refunds will be credited back to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your statement, depending on your bank or payment provider.
4. Changes to This Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with the updated effective date. The current Refund Policy at the time of your purchase will apply.
5. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Email: support@ai-tutors.co